New Balance Support
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Returning a New Balance purchase
How do I return an item
How do I log a return
How long will the return process take
How long does it take to process a refund after I've returned my item
Which items can be returned
Can I return a Sale item?
Can I return a gift bought from the online store?
Can I return a faulty item after I've worn it