It’s always a good idea to inspect your order before the courier leaves. This would mean that the courier can return it to the warehouse immediately, and we can issue you with a full refund. Customers have a 30-day return policy from date of purchase provided that the goods are in their original condition and packaging. We also have a 6 month quality guarantee, upon approval from our technical department, we will gladly refund the customer. Please contact us here and we will initiate the return process.